Vulnerabilities CVE-2024-57728

CVE-2024-57728

Medium

Open

KEV

TLP:CLEAR

SimpleHelp Path Traversal Vulnerability

NVD CVE.org

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Description

SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.

Details

EPSS Score ⓘ: 6.98%

93.5th percentile
Confidence: 100%
Published: Jan 15, 2025
Last Modified: Aug 4, 2026
CISA KEV
Date Added: Apr 24, 2026
Patch Due: May 8, 2026
Required Action: Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.

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