Typical severity: Low. Likelihood of attack: High. An adversary uses a social engineering technique to convey a sense of authority that motivates the target to reveal specific information or take specific action. There are various techniques for producing a sense of authority during ordinary modes of communication. One common method is impersonation. By impersonating someone with a position of power within an organization, an adversary may motivate the target individual to reveal some piece of sensitive information or perform an action that benefits the adversary.
An organization should provide regular, robust cybersecurity training to its employees to prevent social engineering attacks.