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Attack Patterns T1552.008 — Chat Messages
T1552.008

Chat Messages

Credential Access
TLP:CLEAR

Description

Adversaries may directly collect unsecured credentials stored or passed through user communication services. Credentials may be sent and stored in user chat communication applications such as email, chat services like Slack or Teams, collaboration tools like Jira or Trello, and any other services that support user communication. Users may share various forms of credentials (such as usernames and passwords, API keys, or authentication tokens) on private or public corporate internal communications channels. Rather than accessing the stored chat logs (i.e., Credentials In Files), adversaries may directly access credentials within these services on the user endpoint, through servers hosting the services, or through administrator portals for cloud hosted services. Adversaries may also compromise integration tools like Slack Workflows to automatically search through messages to extract user credentials. These credentials may then be abused to perform follow-on activities such as lateral movement or privilege escalation (Citation: Slack Security Risks).

MITRE ATT&CK Detection Strategies
1

DET0111 Detect Unsecured Credentials Shared in Chat Messages
AN0309 Office Suite

Detection correlates message events in email and collaboration tools (e.g., Outlook, Teams) that contain regex-like patterns resembling credentials, API keys, or tokens. Anomalous forwarding or bulk copy activity of chat/email content containing secrets is flagged. Suspicious behavior includes users pasting secrets into direct messages or attaching config files with passwords.

m365:unified
AN0310 SaaS

Detection monitors SaaS collaboration tools (e.g., Slack, Zoom, Jira) for messages or files containing credential-like patterns, or for suspicious API calls retrieving bulk chat histories by non-admin users. Identifies adversary behavior chains where chat logs are queried via APIs or integration bots to systematically extract sensitive material.

saas:slack saas:okta

MITRE ATT&CK Mitigations
2

M1017

User Training

User Training involves educating employees and contractors on recognizing, reporting, and preventing cyber threats that rely on human interaction, such as phishing, social engineering, and other manipulative techniques. Comprehensive training programs create a human firewall by empowering users to be an active component of the organization's cybersecurity defenses. This mitigation can be implemented through the following measures: Create Comprehensive Training Programs: - Design training modules tailored to the organization's risk profile, covering topics such as phishing, password management, and incident reporting. - Provide role-specific training for high-risk employees, such as helpdesk staff or executives. Use Simulated Exercises: - Conduct phishing simulations to measure user susceptibility and provide targeted follow-up training. - Run social engineering drills to evaluate employee responses and reinforce protocols. Leverage Gamification and Engagement: - Introduce interactive learning methods such as quizzes, gamified challenges, and rewards for successful detection and reporting of threats. Incorporate Security Policies into Onboarding: - Include cybersecurity training as part of the onboarding process for new employees. - Provide easy-to-understand materials outlining acceptable use policies and reporting procedures. Regular Refresher Courses: - Update training materials to include emerging threats and techniques used by adversaries. - Ensure all employees complete periodic refresher courses to stay informed. Emphasize Real-World Scenarios: - Use case studies of recent attacks to demonstrate the consequences of successful phishing or social engineering. - Discuss how specific employee actions can prevent or mitigate such attacks.

M1047

Audit

Auditing is the process of recording activity and systematically reviewing and analyzing the activity and system configurations. The primary purpose of auditing is to detect anomalies and identify potential threats or weaknesses in the environment. Proper auditing configurations can also help to meet compliance requirements. The process of auditing encompasses regular analysis of user behaviors and system logs in support of proactive security measures. Auditing is applicable to all systems used within an organization, from the front door of a building to accessing a file on a fileserver. It is considered more critical for regulated industries such as, healthcare, finance and government where compliance requirements demand stringent tracking of user and system activates.This mitigation can be implemented through the following measures: System Audit: - Use Case: Regularly assess system configurations to ensure compliance with organizational security policies. - Implementation: Use tools to scan for deviations from established benchmarks. Permission Audits: - Use Case: Review file and folder permissions to minimize the risk of unauthorized access or privilege escalation. - Implementation: Run access reviews to identify users or groups with excessive permissions. Software Audits: - Use Case: Identify outdated, unsupported, or insecure software that could serve as an attack vector. - Implementation: Use inventory and vulnerability scanning tools to detect outdated versions and recommend secure alternatives. Configuration Audits: - Use Case: Evaluate system and network configurations to ensure secure settings (e.g., disabled SMBv1, enabled MFA). - Implementation: Implement automated configuration scanning tools like SCAP (Security Content Automation Protocol) to identify non-compliant systems. Network Audits: - Use Case: Examine network traffic, firewall rules, and endpoint communications to identify unauthorized or insecure connections. - Implementation: Utilize tools such as Wireshark, or Zeek to monitor and log suspicious network behavior.

Details

Platforms
Saas
Office suite
Added
May 2, 2026
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